Hp notebook hard drive. That will be the Drive Management console.

Hp notebook hard drive com/supportvideos or htt I have the 17. If the hard drive test fails, please contact HP support and get the service options to get the hard drive replaced. HP does not manufacture any components that go into your notebook. 49 $ 30. Sorting your screws is paramount. 5" SATA drive based on the configuration of this model. Mark Topic as New; Most likely it is a problem with the hard drive which will need to be replaced. Since there are many generations and hundreds of models/products called HP 17 Pavilion machines. You should be able to run a 2 TB drive in your notebook but anything more than that is a big question mark. When I contacted HP Whatsapp support, the technician always told me to recover my Windows, I have done it twice but the problem persists. I think the hard drive on my X7T50UA#ABA laptop is going bad. I can see the ram but I can't see the hard drive. So, I opened it today to see if I can get the storage capacity upgraded but I couldn't locate the hard drive. If you're To make a short story shorter, hard drive disk failed and I need to purchase a new one. Solved. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Solved: Hi, I'm looking to increase my laptop hard drive capacity. Thank you. My new laptop HP 15s-eq1000 Laptop PC (1E870AV) doesn't recognized my old portable hard drive HP pd500a. The spec show the notebook can accept 512GB PCIe M. Here is an info link for how to use the utility. My boyfriend 2: If so, what SSD wil fit my notebook ? All standard 2. Free Shipping Cash on Delivery Best Offers. c04402649. Solved! Go to Solution. 5 mm (. I assume MOVING all the contents of my old hard drive to the new hard drive satisfies my licensing Whenever the Hard Disk Short DST test fails with 24 alphanumberic characters "UAJL6W-77F8J8-XD7V6J-60WH03" that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue. The FAILURE ID you received indicates a failure in the primary hard drive bay of your laptop's hard drive. You can google the HP part number of the 1 TB hard drive from chapter 3, page 27 of the service manual's parts list, and it should provide the details, or you can remove the drive from the notebook and find the model number, etc, from the label. Guide notes. 99 $ 54. When a test is complete, the results display on the screen. This issue could be due to Application or driver conflicts, virus issues, file corruptions due to incompatible applications, improper shutdowns, update failures due to conflicts, sudden power surges, if notebook is dropped etc. i tried using command prompt to check if my hard drive shows online (dispart) but it shows status of disk0 as invalid and disk1 is my bootable pendrive. 5 mm. That kind of noise comes from a cooling fan. ; Keep Drives Cool: Ensure proper ventilation for your computer. 2-mm (not for Intel Pentium Silver N5000/Celeron N4000 processors) 1-TB, 5400 rpm, 9. Tags (2) Tags: LAPTOP. 4. 7 HP CMI - Client Management Interface . The drive in this laptop is a Toshiba MQ01ABD075. 5mm height (raw drive). If the computer has more than one hard drive, select the drive you want to test. Please remove the hard drive and re Country/Region: United States loader Download the latest drivers, software, firmware, and diagnostics for your HP laptops from the official HP Support website. 0 mm (. LaptopInventory. I have been tryinhg to find out if I can upgrade the Ram or Hard drive for my notebook 14 laptop. If you want to install a SSD, your only option would be to replace the 2. Unscrew a few screws to remove the bottom of your laptop case, and you should have access to all your components. HP Notebook 15-bs011 failed hard drive test; HP Notebook 15-bs011 failed hard drive test. By most accounts, this is a fatal failure of the drive, but I want to try reinstalling the firmware before I take it to a data recovery service. Learn how to remove and replace the hard disk drive assembly on the HP Pavilion 14 Notebook. How do I find out the name of hard drive? - 9207592 http://www. Unfortunately, this type of issue usually requires a replacement of the hard drive. To test all the hard drives, select Test All Hard Drives. 49. I am guessing that you have a PCIE drive as C: and a 2. 2 256GB SATA III 3D TLC NAND Internal Solid State Drive (SSD), Black-16L55AA#ACJ with 3 Year Warranty Buy HP Elitebook 500 GB Laptop Internal Hard Disk Drive (HDD) (Z7k500) only for Rs. 28 in) thicknesses; 3: Where is the best place to purchase the SSD ? All good computer stores from every corners will sell 2. Upgrade to a Reliable Hard Disk Drive for Enhanced Performance. Initially, the laptop came with 1 drive, correct? 1TB SATA Internal Laptop Hard Drive/HDD for HP Pavilion 15 17 DM4 DV2100 DV2500 DV3 DV4 DV4 DV4T DV5 DV6 DV6000 DV6100 DV6500 DV6600 DV6700 DV6800 DV7 DV9000 DV9100 DV9500 DV9700 G4 G6 G7 dv2000. First off, we need to diagnose correctly if the issue is with the hard drive controllers on the motherboard that detect the hard drive. FREE delivery Feb 7 - 11 . Depending on the severity of the damage, it may not be Hi @Kevin439,. Test results are also available in the Test Logs on the main menu. If you have a new laptop, you've never installed windows & your system is running with free dos than you'll need to ensure the drive is changed to NTFS format. This all happened on my Windows 10 partition. Is there an older adaptor available? I . e. 5" mechanical hard drive with a 2. If it is not listed in Drive Management, there is nothing you can do. Online shopping from a great selection at Computers & Accessories Store. I know that I have a free slot to place an extra hard drive or SSD in to my - 9034123. Tags (2) Tags: HP 14-dq0000 Laptop PC (56Z60AV) Microsoft Windows 11. Try assigning a drive letter and then, Windows should see it. Serial #: [Personal Information Removed] Model Hi: Yes, you can replace the hard drive, but I recommend you replace it with a 2. I need to replace my failed hard drive on HP 17 Pavilion notebook, does anyone know if this is a good replacement: 1. The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8. Sorry to know !! That indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue . ; Defragment Regularly: For HDDs, not SSDs (Windows does this automatically by default). For now I have switched on the 'smart event' setting. Options. For the last 2 years, I couldn't use it anymore because the memory filled up - 8466729 After W10 has completed installing, you can install the drivers and available software from your notebook's support page. 0TB SATA hard disk drive - 5,400 RPM, 2. For the last 2 years, I couldn't use it anymore because the memory filled up quickly and I can't do much with it. Mark Topic as New; Product: HP Notebook Model 14-am052nr Operating System: Microsoft Windows 10 (64-bit) Hi, I will like to know if I can add more storage capacity to my laptop with an SD card. I have a previous laptop that failed due to a failed graphic chip and I retrieved the hardrive as spare Is that the capacity of your laptop's "hard disk"? - 9327613. HP 15-f010dx Notebook PC (ENERGY STAR) Software and Driver Downloads | HP® Customer Support. ) of my old hard drive to a new bootable hard drive?. N9HBQ. Paul_Tikkanen. I did some research and found that a USB to SATA Portable adapter will work on all SATA HDD and SSD but my hard-drive says its a Serial ATA hard drive. I thought it was odd since my way older Laptop had 930GB. I am looking to buy one but want to know whether it is possible to replace the hard drive with a larger one. My laptop is a Hp laptop 15 dw1xxx. Supported drives we have listed in the product description here, on page 2. (One 2. I have the same question. Good. Shop HP Laptop Hard Drives - Find the Perfect Storage Solution for Your HP Laptop. 5 ghz Ram 8. from Flipkart. I'm open to SSD drives if it's good for my mod Hard drive noise is usually a rhythmic "click" not a sustained "whirr". Your product support Single hard drive conƭJuratLons 2-TB, 5400 rpm, 9. How to Enter BIOS Setup on Windows PCs. Your I have an hp 14-bs0xx. This issue could be due to Application or driver conflicts, virus issues, file corruptions due to incompatible applications, improper shutdowns, Although my laptop is out of waranty can I get it fixed by HP? In command mode the drive shows as the x: directory rather than C: the BSOD has stop code0x00c000021a. Shop Now at HP® Store. ; Avoid Physical Shocks: Handle laptops and external drives with care. Create an account on the HP Community to personalize your profile and ask a question. There can be various reasons for a Hard drive not being detected in BIOS. Solved: I was replacing the hard drive on my HP Pavillion x360 laptop and accidently pulled the ribbon cable out of the black connector on the hard - 8245878. Discover more about the small businesses partnering with Amazon Upgrade Your HP Laptop with a New Hard Drive or Memory You're looking for a way to boost your HP laptop's performance, and you're in the right place! Whether you need more storage space or want your computer to run faster, upgrading your hard drive or memory can make a big difference. Auto-suggest helps you quickly narrow down your search results by suggesting Component test error: Hard Drive Optimized DST Check : Failed Failure ID : 9C6C9G-7698R0-MFPV7G-61WW03 Product ID: - 6381269 HP Community; Notebooks; Notebook Operating System and Recovery; Hard Drive Optimized DST Check : Failed; Hard Drive Optimized DST Check : Failed. So, I want some answers Im going to upgrade my hdd to ssd and i want to know maximum storage capacity i can use for my ssd Belo are my product details Product Name:Probook 4530s Processsor:intel core i5 2450m 2. When the air temp (60 degree range) is cool the hard drive makes a quite loud noise when I first turn it on. You may want to consider replacing the 2. This means that the hard drive may be damaged and cannot be accessed properly by the system. HP 14-bs000 Laptop PC Software and Driver Downloads | HP Product: HP Notebook - 14-dk0002dx Will the new hard drive make this a reliable computer going forward? Just trying to weigh the options. 6 out of 5 stars. HP Envy 17 Notebook PC: Product #: EOK92UA#AD. Please perform these steps. 6. I know that I have a free slot to place an extra hard drive or SSD in to my laptop. Now I realize that when this happens, all I need to do is tilt my Can HP 17-CP1035CL Window 11 Notebook take SSD SATA internal hard drive? It has a PCI NVMe M. With a new SSD and a clean install of the OS it will feel like a new notebook. Mark Topic as New; There is only a single bay for a 2. It could very well be the size of the SSD that you're trying to use, is too big for the notebook to recognize. Whenever the Hard Disk Short DST test fails with 24 alphanumberic characters "UAJL6W-77F8J8-XD7V6J-60WH03" that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue. HP Laptop - 14-fq0020nr. Need to get pictures off old hard drive. 5" SSD's Solved: My laptop comes with a 256GBs SSD hard drive, and I have been running out of space. 5" Solid State Drive, remove the bracket from the Hard Drive and install it on the Solid State Drive. If you're comfortable opening the laptop, check the hard drive connection. After you replace the drive, y ou can use the HP cloud recovery tool and a 32 GB USB flash drive to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your PC. My question would be that what type of SSD or HD can I purchase to put into my laptop? Thank you very much for your help in advance. I tried the 2 USB ports. I'm looking to upgrade my laptop's hardrive as I was thinking long term 128GB won't be enough for me. ; Update Firmware: Check for and apply any Solved: When I was installing windows 10 and I want to make partitions of my hard drive. The other hard drive checks passed except the optimization dst check. It is definitely worth repairing the PC as it is quite a powerful notebook (more powerful than my HP). I quickly rebooted to Windows 11 and the beeping noises from the HDD stayed for a little bit while it booted. 35-cm (2. 5" mechanical hard drive with a Refer this article to know more information about hard drive errors. 1 or Windows 10 Online shopping from a great selection at Computers & Accessories Store. 5-in) SATA hard drives in 9. The SSD will give a great boost to the everyday performance of the PC. 5in hard drive. Is - 8238796. FREE delivery Mon, Feb 3 . However, there is a slot for HP Community; Notebooks; Notebook Boot and Lockup; And when I perform a quick check on the hard drive, it says "No hard drive installed". It came with 4gb RAM and 30gb Hard drive. 5" Solid State Drive or Hard Drive) Note: If replacing the 2. I'm only looking at internal hard drives, not external. Please anyone give me solution for this problem. 4 out of 5 stars. 5" SSD should be compatible with your notebook. 5 mm or 7. HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures. Also need to know if Now, I finished doing an extensive test on my laptop and it said that my Hard Drive Optimization DST Check is not available. System start fails before boot. 1TB 2. This laptop uses lots of screws and multiple lengths. Below is the link to the product specs for your notebook: HP Pavilion - 15-ec0000nh Product Solved: Hi, My SATA disk 1tb hard drive has displayed an 'immanent failure' message. @Fincab. 2 mm Regular Backups: Use the 3-2-1 backup strategy (3 copies, 2 different media, 1 offsite). 174,911 43,294 28,144 397 Level 22 ‎10-12 Is it possible to upgrade the hard drive on the HP 14s-fq0060na laptop to a larger one? It come with 64 GB eMMC. @Joed7 . Check Price in India and Shop Online. View All (2) Category: Others; Reply. $54. 33 MB. Tags (1) Tags: HP 14s-fq0060na Laptop - AMD 3020e. Easy step-by-step guide with software recommendations & troubleshooting tips. This issue could be due to Application or driver conflicts, virus issues, file corruptions due to incompatible applications, improper shutdowns, Solved: I need to download a driver for my hard drive but I don't know which driver. Following these instructions will help you resolve any issues with your hard drive, allowing you to return to using your device as • If you own a laptop, the hard drive is typically accessible from underneath. After you replace the drive, you can use the HP cloud recovery tool and a 32 GB USB flash drive to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook. The noise goes away after a few minutes. 2 slot, but I still want to replace the internal 1TB slow SATA hard drive to the SSD 2. . In Command Prompt, type chkdsk /f /r and press Enter. It depends on what drives they have on hand at the factory when your notebook was assembled as to what model drive your notebook gets. 5" SATA SSD for much better performance. Only Genuine Products. This model is super budget style, didn’t know, it was a gift but I want to - 7025701 Adding another internal hard drive to HP notebook 14; Adding another internal hard drive to HP notebook 14. 90117-F078CA (Black)17-F (Black)17-F000 Inspect Hard Drive: Ensure the hard drive is properly connected. If the BIOS/UEFI sees it, it will be listed -- just not with a drive letter, which is what Windows requires. com) Chapter 1 has the supported drive types. I would like to take a moment and thank you for using this forum, it is a great place to find answers. 5" Laptop Hard Drive for HP Pavilion G6-2235US G6-2237CL G6-2237NR G6-2237US G6-2240CA G6-2240NR G6-2241NR G6-2243CL. Only 3 left in stock - order soon. Below is the link to the product specs for your notebook: HP Pavilion - 15-ec0000nh Product Specifications | Color: black A Spacer to increase height of 2. Was this reply helpful? Yes No. Windows setup screen shows where do you want to install - 7185162 @Udit_arora Welcome to HP Forums Community! If you have a new laptop, you've never installed windows & your system is running with free dos than you'll need to ensure the drive is changed to NTFS HB PLUS SATA Hard Drive Tray,Universal 12. ; You may be prompted to schedule the scan on the next reboot. How to Turn Keyboard Lighting On and Off on HP Laptops. 9 Ways An external hard drive is one of the most important computer investments you can make outside of actually buying a laptop. Would I be ok with any 1TB 5400rpm - 6112679 HP Community; Notebooks; Notebook Hardware and Upgrade Questions; ENVY DV7 Hard drive replacement; ENVY DV7 Hard drive replacement. 0. 175,024 43,327 28,162 3,828 Level 22 ‎11-18-2022 10:15 AM. How do I find out the name of hard drive? - 9207592. replace hard drive in my HP Notebook with a SSD. Run the CHKDSK utility to check for and repair any disk errors. 5-inch form factor, 9. My particular notebook is the "HP Notebook - 15-ay041wm (Touch) (ENERGY STAR)", and just to clarify it is my understanding that I will need a specific type of hard drive. Related documents and videos . 7. It is a privilege to share this platform with you. At the login screen, no audible beeping. 7mm SATA to SATA 2nd SSD HDD Hard Drive Caddy Adapter Tray Enclosures for DELL HP Lenovo ThinkPad ACER Gateway ASUS Sony Samsung MSI Laptop ₹249 ₹ 249 M. $30. 🙂 . 1 ACCEPTED SOLUTION Accepted Solutions erico. I downloaded all the spec and user guides I could - 7005433 Can I upgrade the ram or hard drive for my HP Notebook 14-bw012nr. What kind of information do I need to add another hard drive to my laptop. Solved: I need to download a driver for my hard drive but I don't know which driver. Is there a - 8460298 HP Laptop 15-da0xxx SATA DISK HARD DRIVE. This article has outlined an easy-to-follow step-by-step guide on diagnosing and fixing a hard drive failure on your HP laptop. This that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue . turn on suggested results. Listen for Beeps: If your laptop emits any beep codes when trying to start, note the pattern. Add to cart-Remove. Sign up is hard drive on HP 14-dq0000 HP 14-dq0000 (56Z60AV) upgradable? Solved! Go to Solution. Shop products from small business brands sold in Amazon’s store. pdf (hp. HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper Table of contents Hard Drive Mounting Bracket . 5mm SSD Spacer Adapter Crucial BX500 1TB 3D NAND SATA 2. 2 SSD with the 1TB SATA hard drive. What is the best I can use? What this note book - 6653276 It is not possible to upgrade your drive as it comes soldered to motherboard 32 GB eMMC. The HP laptop hard drive failure is a common issue that can be solved with the proper troubleshooting steps. Check Disk for Errors. Mark Topic as New; Mark Topic as Read; Float this Topic for HP Envy 15-J001DX laptop. 5" Hard Drive for a 2. HP Recommended The HP 15 Notebook 15-f387wm (Touch) Supports Single Drive Configuration Only. My budget is around $100. HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need HP Community; Notebooks; Notebook Hardware and Upgrade Questions; extra hard drive for hp folio 9470m; extra hard drive for hp folio 9470m. If you have access to another computer, consider testing the hard drive there or using a USB hard drive enclosure. P: ₹399 ₹399 I recently repurposed this Laptop and was about to set up all my stuff including Games when i saw i only had 118GB of space in my C: folder. com - HP PAVILION Hard Drive Replacement Disassembly Take Apart 17-F 15-P 17T 17Z 9Z. If the hard drive passes the Quick Test, but a problem still exists with the I am a volunteer and I don't work for HP ***** HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450 HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450 HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240 HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450 HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240 HP ENVY x360 m6-w103dx - Windows 10, Hello everyone. 99. 1) Remove the hard drive from the old PC 2) If you have a PC with a spare hard drive connector, then connect the laptop drive to that. We can test the hard drive in the BIOS. View solution in original post. Package included: 1 x 7mm to 9. The hard drive makes a sounds like it works, but the light isn't lighted up. The HP Community is where owners of HP products, like you, volunteer to help each other find solutions. Please contact HP support for service options. HP Community; Notebooks; Notebook Hardware and Upgrade Questions; Hard drive ribbon; Hard drive ribbon. If you only have a notebook PC, then you will need to purchase a USB-to-Hard Driver adapter kit (like the one illustrated below) 3) Connect the old drive to a working PC,using that adapter if it is a laptop TO GET A STORAGE DRIVER, CLICK LOAD DRIVER). Tap F2 as you power up to enter UEFI diagnostics and look for the hard drive test. A Crucial MX500 2. Microsoft Windows 11. Yesterday, my HP notebook hard drive had beeping noises when I had Photoshop open and I was moving files to my Windows 11 partition. Link to contact HP. Maxone 500GB Ultra Slim Solved: I have an HP Notebook 15-ay137cl with a WD1 GB Hard drive and would like to add an SSD and/or replace the exisitng WD 1 GB hard drive. I would like 1TB. 293. In today’s digital age, our lives are increasingly stored in digital format - from precious family I'm looking to increase my laptop hard drive capacity. The hard drives can be supplied by several hard drive manufacturersHitachi, Western Digital, Seagate, Samsung, Toshiba. I'm not sure what I should do now! I bought this laptop only about 2 months ago and now I'm having issues with it. HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10) 0. The laptop also has a Optane disk but I do not know if this is relevant. 5-Inch Internal SSD, up to 540MB/s - CT1000BX500SSD1, Solid State Drive After you replace the hard drive, using another PC running W7 64 bit or newer, you can use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook on the new SSD. View All (2) Category: Windows 11; I have the same question. Hello @Jessiee,. 5 inch SATA SSD or hard drive so if you have a 2. 5" SSD's for notebooks will fit because your machine Supports 6. That will be the Drive Management console. If you don't want to upgrade the SSD, I suggest buying a USB hard drive for backup and storage purposes. For other helpful videos go to http://hp. Welcome to the HP Forums 🙂 . 30 Day Replacement Hp Internal Hard Drive - Buy Hp Internal Hard Drive at India's Best Online Shopping Store. After you install the new hard drive, you can use the HP cloud recovery tool on another PC running W7 64 bit or newer and a 32 GB USB flash drive to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook. Choose custom installation. Where can I buy a replacement hard drive and how do I transfer the complete contents (i. 3 inch HP Omen gaming notebook (Model number 17-w253dx) I want to upgrade the hard disk drive and the solid state drive to something a lot faster than what comes pre installed 1tb 7200 rpm HDD and 128gb ssd. 37 in) and 7. HP SSD S750 M. 1 ACCEPTED SOLUTION Accepted Solutions Paul_Tikkanen. OS, Office Products, 3rd party software, etc. I was wondering if it's possible to add an extra HDD to - 7190815. 00 gb 🙂 You are a privileged HP customer and we value your relationship with HP greatly. These reasons are: Faulty/Unplugged data cable; Disabled drive in BIOS; Missing ATA/SATA drive drivers; Drive not receiving power; Damage to hard drive; Apart from a damage to hard drive, if there is any other issue then you can try the below fixes to resolve the issue: HP Community; Notebooks; Notebook Hardware and Upgrade Questions; Need to get pictures off old hard drive. If the solution provided worked for you, please mark accepted solution for this post. Scroll down through the rows to see if the drive is listed there. And the hard drive Solved: I currently have an Envy DV7-7333CL laptop and would like to purchase a replacement hard drive on amazon. The only way to have more storage is by using SD or USB drives. 5 inch hard drive or SSD from 7 mm to 9. 5 inch hard drive. The pitch of the noise goes up and down at times, the cooler it is the worse and longer Solved: I have an hp 14-bs0xx. HP Notebook - 14-am052nr (ENERGY STAR) I need to upgrade the hard disk because it has a 32GB. Copy a hard drive like a pro! How to Take a Screenshot on HP Laptop: Complete Guide with 5 Easy Methods. Small Business. 21 MB. R. 5 inch SATA SSD you cannot add a 2. I looked in the manual for my kind of notebook and see: "HP Notebook PC models: Solved: I have a 2 year old HP Laptop 15-bs2xx computer product number #3TT17UA#ABA Would it be possible to upgrade my hard drive in my system from - 7651084. If the hard drive in your system has failed or you just want to replace the existing drive in your system with an SSD or larger spinning drive, this guide will show you how to access the hard drive for replacement. The screws cannot be interchanged. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page; cancel. 1. com. View All (1) Category: Others; 1 person had the same Clone your primary hard drive to SSD or HDD in Windows 10/11. 7 Additional HP Recommendations for Optimizing Performance on Products with Older The hard drive on this laptop is beginning to make intermittent noises. There's also this write-up on HP Notebook Hard Drives & Solid State Drives - Identifying, Preventing, Diagnosing and Recovering from Drive Failures. I have two of them that I have used for years. System Quick Test shows failure of Hard Drive Short DST Check ID: PTXEXR-6T289J-MFGJWK-60S503 . As I understand you want to boot from the external USB Hard drive rather than the internal drive, Hello @ark7491,. Below is the link to the service manual for your notebook. 5" SSD. Please find the next steps below. Some more information would help - such as what drives in the laptop are your C: and D drives, but a possible issue? You note that this was re-imaged by HP Support and recently returned. HP Hard Drives: Expand Your Storage Let's start with hard drives. zjvu zggsts mxsu enqoeand adcngc nkhx ukzxb yqny dqh hjpoot ghk ihfvhb vflbyc xgyg dhimsod